Quick answers to the most common questions.
Is parking available?
Yes, MSM Pro Derma provides complimentary parking for all patients. Our clinic has dedicated parking spaces right in front of the entrance for your convenience.
Do you ensure complete confidentiality?
Absolutely. Patient privacy and confidentiality are fundamental to our practice. We adhere to strict medical ethics and data protection standards to ensure your information is safe.
How long is the recovery after treatments?
Recovery time varies depending on the treatment. Many of our aesthetic procedures have little to no downtime, while clinical treatments may require a few days. Your specialist will provide detailed aftercare instructions.
Are there female doctors? Can I choose the gender of my doctor?
Yes, MSM Pro Derma has doctors of both genders. When booking, you can select a specialist of either gender. For GCC female patients, we also have private female-only rooms.
Do you accept health insurance?
We accept major health insurance plans including Bupa, MedNet, Sukoon, MSH, and MetLife. Please contact our insurance department at insurance@proderma-clinic.com to verify your coverage before your visit.
How safe are laser treatments for darker skin?
We use advanced laser technologies specifically designed to be safe and effective for all skin types, including darker skin tones. Our specialists are highly trained in skin-type-specific protocols.
How much does AURA diagnostics and the Skin Passport cost?
Pricing for diagnostics and the Skin Passport is transparent and provides great value for a personalized skin journey. Please contact our bookings team for current rates.
Can I pay in installments?
Yes, we partner with financial providers (Tabby, FAB, Emirates NBD), so you can choose a convenient payment plan with no extra charges.